How to claim:

If you think you have found the same thing cheaper elsewhere, call us on 0871 360 2100.
(BT landline calls cost up to 10p per minute. Calls from mobiles and other numbers may vary).

Please ensure that the product (or package of products) you are comparing is identical in all respects and that it meets the terms set out below. Any variation means we can neither match the price, nor refund the cost.

Terms & conditions:

Airport parking, Port parking, Airport hotels, Port hotels and Airport lounges

• 1. The parking, hotel or lounge product or package of products under comparison must be the same in every respect - for example, at the same hotel/car park/lounge, or valet parking provided by the same supplier - as that which you purchased from Holiday Extras.
• 2. Where multiple rooms are booked each room is regarded as a separate product.
• 3. You must make your claim within 24 hours of making and paying for your booking with Holiday Extras.
• 4. Successful claims will not be paid until after the return date originally booked.
• 5. You must use the products or package as per the booking against which you are making your claim.
• 6. Cancellation of the booking cancels your right to claim under this guarantee.
• 7. Comparison prices must be listed and quoted in pounds sterling.

Sorry, but our guarantee excludes the following:

• 1. Insurance products
• 2. Coach travel
• 3. Car hire
• 4. Theme park breaks
• 5. Prices from other suppliers conditional on buying other products
• 6. Prices that are part of a customer loyalty, members' or loyalty reward scheme
• 7. Prices that are part of a staff discount scheme
• 8. Prices that are part of any other discount or special offer deal
• 9. Hotel with coach products
• 10. Hotels or parking in the Republic of Ireland
• 11. London city centre hotels
• 12. Rail packages
• 13. London city centre parking
• 14. Overseas lounges

VAT:

Our suppliers' reservation and booking systems can vary in the way they round up or round down the VAT element of the total price payable. Because of this, our Free If Guarantee will not apply to price-differences of five pence or less where we have established that the VAT calculation is the sole reason for the difference.

Note:

When calculating the Free If Guarantee we consider only the price of the product or package, not any additional fees or charges e.g. credit card surcharges.

Discount terms and conditions:

*Discounts are not obtainable on airport owned products at Heathrow, Gatwick, Luton onsite, Cardiff onsite, Edinburgh onsite, Manchester onsite, Stansted onsite, Exeter airport, as well as all other BAA products. 20% discount only applies to Birmingham and Glasgow airport for stays from October 2014 to March 2015. Above criteria will still apply to the 20% discount. Discount subject to change and availability and can be withdrawn at any time.

*By providing the requested data you consent to The AA Group and Holiday Extras of companies using it for administration and keeping you informed by mail, telephone, email and SMS of other products and services from us and our partners. For full details please see the AA privacy policy.

60% saving:

Terms and conditions apply. Book before you fly with Holiday Extras and you could save up to 60% on your airport parking vs the price you'd pay on the day. By “selected airports” we mean a selection of airports accounting for 71% of our parking bookings during the period Apr15-Jun15, that is Stansted, Luton, Manchester, Liverpool, Heathrow, Gatwick, Leeds Bradford, Inverness and Glasgow. So don't leave your airport parking to the last minute - book in advance with Holiday Extras and save on your airport parking.